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Shipping & delivery

Shipping & Delivery Policy for Products

We ship only in India and for domestic (India) buyers, orders are shipped with our registered domestic courier companies and /or speed post only. Orders are shipped within 4 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Mypetbuddy Services Pvt. Ltd. (mypetbuddy.in) is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 4 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Mypetbuddy Services Pvt. Ltd. (mypetbuddy.in) is in no way responsible for any damage to the order while in transit to the buyer.

Shipping Charge of Rs. 49 is applicable on every order below Rs. 499/-. And orders above Rs. 499/- is free shipping.

Cash On Delivery (COD) payment method is free for all orders.

Dear Customer: COD facility is available for Order Value under INR 10,000/-

In India, some state governments levies the Octroi charges when the product enters the state.

The Octroi charge is payable by the recipient at the time of delivery. The courier will collect the Octroi amount from the recipient at the time of delivery.